Sunday, May 13, 2012

SiteMinder WebAgent Registration failed: Unknown error 127

Description:

When installing and configuring SiteMinder WebAgents 6QMRx on Linux based systems the following error message is displayed when the install script tries to register a trusted host to the SiteMinder Policy Server.

Registration Failed
------------------------
Registration failed: Unknown error 127


The "Registration failed: Unknown error 127" error is caused by the operating system not having the correct libraries installed.  The web agents for the Linux platform were compiled using the GCC 2.96 libraries.

Solution:

Change the permission of the file you downloaded to be executable
chmod a+x compat-libstdc++-33-3.2.3-61.i386.rpm
Install rpm by issuing the following command
rpm -i compat-libstdc++-33-3.2.3-61.i386.rpm
Confirm that the rpm was installed
rpm -q compat-libstdc++-33

Once the libraries are installed the web agent registration process should complete without any errors.

3 comments:

  1. This comment has been removed by the author.

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  2. I get a registration error : 239
    How do I knw what is causing it

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  3. I tried to install and configure 12.5 webagent on Linux..

    Even all the necessary libraries have been installed correctly, I received the following error:

    Registration failed: unknown error 127

    Registering the host manually worked for me..

    http://support.ca.com/cadocs/0/CA%20SiteMinder%20r12%20SP3-ENU/Bookshelf_Files/HTML/idocs/index.htm?toc.htm?433685.html

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